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Kmart Customer Survey Feedback

What 1 customer says
Hey, I had a great shopping and checking out experience on Tuesday at store #3103.A big thx to Richard-#180 in electronic`s, the store was experiencing electrical problems, and the cash registers would not work, I picked out the items I wanted, Richard got two tv`s on a cart along with my other purchases and held them while I left the store to check on my dog at the Vet`s office, when I came back my item`s were waiting for me on the cart, Richard checked out all my purchases (not all were electronic`s) brought them to my truck and loaded me up, before checking out at his quitting time. A very satisfied coustemer !!!!!

 

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I checked out with Jessica store 7066 earlier today, and as usual I received more than 5 star service. She is always cheerful and even gave me a hug as I left.Keep her! - Mary Ann

I was at store # 3276 and was helped by Lizzy in Electronics dept and she was SO HELPFUL. She answered all my questions , help me find the items that I needed and also got me to buy a movie that I really did not even want. ha ha But it was a great movie after all. Thank you lizzy - Anon

I went to store #3302 a few nights ago & MARK helped me find all of the items I needed for my new apartment. DEFINITELY 5 star service!! I was SUPER HAPPY & VERY IMPRESSED w/ the quickness of his kind assistance & also thankful for his suggestions!! Everything worked out great. - Anonymous

There are a group of us goes out to kmart store #3289 every friday to eat pizza and talk. Linda McMullen always waits on us she is a very sweet lady and takes care of us in what ever we need. - Ben

I was at Store 3302. On 4*5*11, Samantha H. was one of the Sweet, Happy, and Helpful person I meet..I like that she stop what she was doing and help me. Thank you Samantha H.....***** :) - Gilbert

I shop at kmart store#3289 Pat Griffeth always waits on us she always makes us feel very special she is a hard worker an she always makes sure we have what we need. Thank you so much Pat Griffeth - Lisa

i was shopping at store 9154 in covington va and couldn't fine what i needed and this lady named kaye james came up to me and asked me could she help me and she found exactly what i needed if it was not for her i would be still be looking. thanks a lot kaye you make me want to return more often and i will pass on my good experience to my friends. thanks RMLD - Anonymous

I was told to enter a 19 digit number on www.kmartfeedback.com but the receipt number would not work. So, how do I proceed to give my feedback? - Jen

HI I STOPPED IN STORE #4910 ONE NIGHT AND GOT A FEW THINGS, STARTED LOOKING AROUND SOME MORE AND SAW A PUB SET LOOKED AROUND FOR SOMEONE TO HELP ME AND SAW A YOUNG LADY BUSY. I STOPPED HER AND ASKED ABOUT PUTTING THE SET IN LAYAWAY SHE HAD NO PROBLEM ANSWERING MY QUESTIONS. SHE WAS NICE NOT ONLY THAT BUT THAT WAS CUSTOMER SERVICE THE WAY IT USED TO BE. I WILL HAVE NO PROBLEM SHOPPING AT STORE #4910 IF I WILL RECEIVE CUSTOMER SERVICE LIKE I GOT FROM MARIE WARGO. THANKS AGAIN MARIE WARGO FOR YOUR CUSTOMER SERVICE. - Anon

Hello, I shopped at #4213 Tuesday evening and I felt so welcomed. Never have I felt this welcomed in a store before. The cashier named Lakeisha was so helpful to me. She greeted me with open arms. She assisted me while assisting another customer at the same time. She was very sweet to the both of us. Very professional young lady. Best experience I have ever seen in a long time in retail. Great customer service. - Meredith










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